FAQ

Yes! Please use the same username and password for 2023 that you used in 2022. If you forget your password, you can reset it from the participant login page.

Yes, each participant must register separately. However, we encourage you to create a team together.

There is no age limit, everyone is welcome!

It is important to note that children remain the responsibility of their parent/guardian at all times.

Your Personal Fundraising Hub is a centralized spot designed to help you easily do things like:

• Update your personal page, team page, and fundraising goals
• Make a self-donation
• Send recruitment emails to ask your friends/family to join your team
• Send emails to ask your friends/family for donations
• Send thank you emails to your friends/family who've sponsored your run
• Share your page through social media

If you have already registered but now would like to be a part of a team, please contact rbcraceforthekids@sunnybrook.ca with the team name you would like to join.

If you want to add more members to your team as a Team Captain, please contact rbcraceforthekids@sunnybrook.ca with the full names of the participants.

RBC Race for the Kids Toronto is an important and unique fundraising event. It supports the Family Navigation Project at Sunnybrook, a program to help youth with mental illness and addiction and their families find the support they need. The program’s primary funding comes from this event. Once you have registered for the event, you will be provided access to your Personal Fundraising Hub where you can easily create your personal online fundraising page. On this page, there is a section where you can send out fundraising e-mails and links so that people can make a donation to your page.

If you wish to make changes to your registration you can do so online in your Personal Fundraising Hub by clicking “Profile”. Registration information can be changed under the “profile” and “questions” tabs. Any changes must be made by September 4, 2023. Please note: t-shirt sizes are available on a first come first served basis, therefore all sizes may not be available.

If you wish to cancel your registration you can do so online in your Personal Fundraising Hub by September 1, 2023 by clicking “Update Event Preference”. After this date, you can contact us at rbcraceforthekids@sunnybrook.ca to cancel your registration.

The money raised will go towards the Family Navigation Project at Sunnybrook Health Sciences Centre. It helps young people who have mental illness or addiction find the right care at the right time. For more information about the project, please visit The Cause page.

We are celebrating the 11th RBC Race for the Kids Toronto supporting Sunnybrook’s Family Navigation Project. To date we have raised more than $20 million and helped thousands of youth and their families find the mental health care they need.

Each individual participant is highlighted on their own personal webpage. You are able to customize content and images on your personal fundraising page from the Personal Fundraising Hub when you log in to your account at rbcraceforthekids.ca. This page is where people can make a direct donation to your fundraising efforts.

Sunnybrook Foundation adheres to strict guidelines that have been defined by the Government of Canada through the Personal Information Protection and Electronic Document Act (PIPEDA). Foundation websites that require personal information have an online security feature that protects your information. A website is considered secure if a symbol of a padlock appears in the bottom right corner of the webpage.

It is up to each donor to opt out if they do not want to be contacted by Sunnybrook during the donation process. We will abide by whatever your donors stipulate.

Please have all cheques made payable to Sunnybrook Foundation. In the memo area of the cheque, please reference RBC Race for the Kids Toronto and your full name so we know who to apply the donation to.

To have an offline donation show up towards your goal, you will need to input the information through your Participant Centre.

Simply log onto your Personal Fundraising Hub and select “Enter offline donations” from the options under Your Next Steps. Once we receive the money, we will verify the donation and a tax receipt will be issued to the donor.

Offline cash or cheque donations can be dropped off at race kit pick-up or on race day, or they can be sent by mail to Sunnybrook Foundation RBC Race for the Kids Toronto, 2075 Bayview Ave., Suite KGW - 01, Toronto, ON M4N 3M5. Please be sure to record each donor’s information on a pledge form so that we can send them a tax receipt for donations of $20 or more.

All donations of $10 or more made online and $20 or more made via cash or cheque are eligible for a tax receipt.

If your donation was made through our online system, the tax receipt will be issued right away. If it is a cash or cheque donation, the Sunnybrook team will issue the receipt by the end of the taxation year (December 2023).

We all have those kinds of days! If you require a duplicate, you can send your request to rbcraceforthekids@sunnybrook.ca and we will send you the duplicate.

Yes, all charitable donations of $10+ online and $20+ via cash or cheque are eligible for a tax receipt.

According to CRA guidelines, you have up to 5 years from the date of issue to include this on your tax return.

Yes, you are responsible for collecting your donations. Through your fundraising webpage your supporters can securely and instantly make a donation to you using a credit card. They can also give you cash or cheques in person, which you can submit when you pick up your race kit or on race day. Cheques should be made out to Sunnybrook Foundation with RBC Race for the Kids Toronto and your full name listed in the memo section so we know who to apply the donation to.

If you are collecting donations in person, please be sure to record each donor's information on a pledge form so that we can send them a tax receipt (for donations of $20 or more). The pledge form can be accessed here.

You can see who has supported you in your quest to help youth with mental illness and addiction, through your Participant Centre. The Recent Activity section at the bottom indicates any activity on your page, including who has donated to you.

Volunteer experience is certainly an asset but not mandatory. We welcome all who donate their time.

We’ll be looking for volunteers who can commit to a full shift. Shift times and lengths will vary depending on volunteer position, check out our volunteer page for more information on what volunteer shifts are available.

We will make every effort to schedule you together with your friend/group if you provide us with their name when you register, but cannot guarantee that we will be able to do so.

Yes, all your volunteer hours will qualify for high school community service hours! We will sign off on your volunteering form at the end of the event.

We accept volunteers aged 14+, but certain positions require the volunteer to be of a certain age. This requirement will be indicated on the volunteering form. Children 13 and under are welcome to volunteer as long as their parent/guardian can volunteer with them.